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A Partnership Built on a Commitment to Quality and ServiceAshley Ward customers rely on our expertise and experience producing precision machine products. We are committed to manufacturing high quality customized parts and service resulting in cost savings for the customer.
- Continuous Improvement Program
Total Quality management (TQM) is an initiative throughout Ashley Ward. At all company locations, employee teams meet to analyze every detail of their operations. Our focus is producing quality products manufactured to our customers specifications and delivered on time, every time. The results dramatic improvements in quality. Weve undergone a number of quality audits which have resulted in certification by several different companies. We welcome the opportunity to be certified by your company. TQM techniques help people work as a tem to find root causes of problems, analyze the issues and resolve them, says Carl Morse, a TQM-qualified engineer who heads Ashley Wards Cincinnati training programs.
Consistent Quality is our No.1 goal. To maintain quality, we: Listen to Our Customers We pride ourselves on providing an unparalleled level of service to all our customers. We work with our customers to continually improve our processes and efficiency. And we immediately respond to customers issues. Invest in Equipment No matter how good a quality system is, it wont make up for machinery that is not technically perfect. We invest in modern equipment, ensuring that quality parts can be produced consistently with no variation from part to part. Invest in Our People We have invested in training our people. They are continually improving their skills, enabling them to incorporate the latest technological innovations in manufacturing flawless products.
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